Admissions specialists available 24/7
  • Free
  • Confidential
  • No obligation
Who answers? (877) 847-2855
  • Joint Commission accredited
  • Inpatient & outpatient
  • Nonprofit

Atrium Health Mercy – Mercy Detox

2001 Vail Avenue, Charlotte, NC 28207

(877) 847-2855 Free admissions helpline · available 24/7
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Levels of care4 programsInpatient & outpatient
Payment5 optionsTakes private insurance
AgesAdultsAll genders
MATOfferedBuprenorphine, Naltrexone
LanguagesEnglish
AccreditationJoint CommissionIndependent quality review

About Atrium Health Mercy – Mercy Detox

Atrium Health Mercy – Mercy Detox provides drug and alcohol treatment from its location at 2001 Vail Avenue in Charlotte, North Carolina. It is a nonprofit provider. The Mercy Detox program is operated by Atrium Health Mercy.

Levels of care offered here include detox (medically supervised withdrawal), hospital inpatient care, medication-assisted treatment (MAT), and telehealth therapy. Clinicians use approaches such as brief intervention, cognitive behavioral therapy, contingency management/motivational incentives, motivational interviewing, and Matrix Model. For opioid use disorder, the program uses buprenorphine and naltrexone. It also prescribes medication for alcohol use disorder.

Payment options include Medicare, Medicaid, military insurance (TRICARE), private health insurance, and cash or self-payment. Coverage depends on your specific plan, so verify benefits before admission.

The program accepts young adults, adults, and seniors. Sign language services are available for deaf and hard-of-hearing clients.

Atrium Health Mercy – Mercy Detox is accredited by The Joint Commission and licensed or certified by the state department of health, hospital licensing authority, and drug Enforcement Agency (DEA).

Support services include discharge planning, naloxone and overdose education, self-help groups, and housing services.

Programs & levels of care

Treatment approaches

  • Brief intervention
  • Cognitive behavioral therapy
  • Contingency management/motivational incentives
  • Motivational interviewing
  • Matrix Model
  • Relapse prevention
  • Substance use disorder counseling
  • Telemedicine/telehealth therapy
  • 12-step facilitation

Detox services

  • Alcohol Detoxification
  • Benzodiazepines Detoxification
  • Opioids detoxification

Medications used

  • Acamprosate (Campral®)
  • Disulfiram
  • Buprenorphine with naloxone
  • Buprenorphine (extended-release, injectable)
  • Naltrexone (oral)
  • Naltrexone (extended-release, injectable)
  • Medications for HIV treatment
  • Medications for Hepatitis C treatment
  • Clonidine
  • Medication for mental disorders
  • Nicotine replacement
  • Non-nicotine smoking/tobacco cessation

Insurance & payment

MedicaidAccepted
MedicareAccepted
Private InsuranceAccepted
Military Insurance (TRICARE)Accepted
Cash / Self-PayAccepted
Sliding Scale FeesNot listed
State-Funded / Low-CostNot listed
Check your coverage for freeBenefits depend on your plan and network. An admissions specialist can verify yours in minutes.
Verify insurance

Who they serve & support services

Recovery support

  • Self-help groups
  • Housing services
  • Mentoring/peer support
  • Discharge Planning
  • Naloxone and overdose education

Counseling & education

  • Hepatitis education, counseling, or support
  • Health education services other than HIV/AIDS or hepatitis
  • Substance use disorder education
  • Smoking/vaping/tobacco cessation counseling
  • Individual counseling
  • Group counseling

Ancillary services

  • Case management service
  • Transportation assistance
  • Suicide prevention services
Licensing & accreditationState department of health, Hospital licensing authority, The Joint Commission, Drug Enforcement Agency (DEA)
Ages acceptedYoung Adults, Adults, Seniors
Language servicesSign language services for the deaf and hard of hearing
Operated byPrivate non-profit organization

Location

2001 Vail Avenue
Charlotte, NC 28207

Facility's own contact704-304-5248 · atriumhealth.org

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Questions about Atrium Health Mercy – Mercy Detox

What services does Atrium Health Mercy – Mercy Detox offer?

Atrium Health Mercy – Mercy Detox lists the following levels of care: detox, hospital inpatient, medication-assisted treatment (MAT), and telehealth. Services can change, so confirm current programs before admission.

Does Atrium Health Mercy – Mercy Detox accept insurance?

According to SAMHSA data, Atrium Health Mercy – Mercy Detox accepts medicare, medicaid, military insurance (tricare), private health insurance, and cash or self-payment. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (877) 847-2855 for a free benefits check.

Does Atrium Health Mercy – Mercy Detox offer detox?

Yes. Atrium Health Mercy – Mercy Detox provides detoxification (medically supervised withdrawal) services, including alcohol detoxification, benzodiazepines detoxification, and opioids detoxification.

Is Atrium Health Mercy – Mercy Detox accredited?

Yes. Atrium Health Mercy – Mercy Detox reports accreditation from The Joint Commission. Accreditation means the facility meets independent quality and safety standards.

Who does Atrium Health Mercy – Mercy Detox treat?

Atrium Health Mercy – Mercy Detox accepts young adults, adults, and seniors.

How do I get admitted to Atrium Health Mercy – Mercy Detox or a similar program?

Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact Atrium Health Mercy – Mercy Detox directly at 704-304-5248. To compare Atrium Health Mercy – Mercy Detox with other options and verify your insurance, call our admissions helpline at (877) 847-2855. Our helpline is not affiliated with Atrium Health Mercy – Mercy Detox.

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Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. A listing is not an endorsement. StartDrugRehab is not affiliated with Atrium Health Mercy – Mercy Detox.