Admissions specialists available 24/7
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  • Confidential
  • No obligation
Who answers? (877) 847-2855
  • COA accredited
  • Outpatient
  • Nonprofit

Human Support Services – Substance Abuse Alternatives

988 North Illinois Route 3 P.O. Box 146, Waterloo, IL 62298

(877) 847-2855 Free admissions helpline · available 24/7
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Levels of care4 programsOutpatient
Payment6 optionsTakes private insurance
AgesTeens & adultsAll genders
MATNot listed
LanguagesEnglish
AccreditationCOAIndependent quality review

About Human Support Services – Substance Abuse Alternatives

Human Support Services – Substance Abuse Alternatives provides drug and alcohol treatment from its location at 988 North Illinois Route 3 P.O. Box 146 in Waterloo, Illinois. It is a nonprofit provider. The Substance Abuse Alternatives program is operated by Human Support Services.

Its services include intensive outpatient (IOP), standard outpatient counseling, co-occurring (dual diagnosis) mental health treatment, and telehealth therapy. Clinicians use approaches such as anger management, brief intervention, cognitive behavioral therapy, contingency management/motivational incentives, and motivational interviewing.

For payment, the facility accepts government funding for substance use treatment, Medicare, Medicaid, private health insurance, cash or self-payment, state-financed health insurance plan other than Medicaid, and SAMHSA funding/block grants. A sliding fee scale based on income is available. Coverage depends on your specific plan, so verify benefits before admission.

The program accepts children/adolescents, young adults, and seniors. It offers specialized groups for criminal justice (other than DUI/DWI)/Forensic clients. Sign language services are available for deaf and hard-of-hearing clients.

Human Support Services – Substance Abuse Alternatives is accredited by Council on Accreditation (COA) and licensed or certified by the state substance use treatment agency, state mental health department, and state department of health.

Support services include aftercare/continuing care, discharge planning, naloxone and overdose education, and outcome follow-up after discharge.

Programs & levels of care

Treatment approaches

  • Anger management
  • Brief intervention
  • Cognitive behavioral therapy
  • Contingency management/motivational incentives
  • Motivational interviewing
  • Relapse prevention
  • Substance use disorder counseling
  • Telemedicine/telehealth therapy
  • Trauma-related counseling

Medications used

  • Clonidine
  • Medication for mental disorders

Insurance & payment

MedicaidAccepted
MedicareAccepted
Private InsuranceAccepted
Military Insurance (TRICARE)Not listed
Cash / Self-PayAccepted
Sliding Scale FeesAccepted
State-Funded / Low-CostAccepted

Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)

Check your coverage for freeBenefits depend on your plan and network. An admissions specialist can verify yours in minutes.
Verify insurance

Who they serve & support services

Specialized groups

  • Criminal justice (other than DUI/DWI)/Forensic clients

Recovery support

  • Housing services
  • Assistance with obtaining social services
  • Mentoring/peer support
  • Employment counseling or training
  • Aftercare/continuing care
  • Discharge Planning
  • Naloxone and overdose education
  • Outcome follow-up after discharge

Counseling & education

  • HIV or AIDS education, counseling, or support
  • Health education services other than HIV/AIDS or hepatitis
  • Substance use disorder education
  • Smoking/vaping/tobacco cessation counseling
  • Individual counseling
  • Group counseling
  • Family counseling
  • Marital/couples counseling
  • Vocational training or educational support (for example, high school coursework, GED preparation, etc.)

Ancillary services

  • Case management service
  • Mental health services
  • Social skills development
  • Transportation assistance
  • Suicide prevention services
Licensing & accreditationState substance use treatment agency, State mental health department, State department of health, Council on Accreditation (COA)
Ages acceptedChildren/Adolescents, Young Adults, Seniors
Language servicesSign language services for the deaf and hard of hearing
Operated byPrivate non-profit organization
Exclusive servicesSpecially designed program for DUI/DWI clients

Location

988 North Illinois Route 3 P.O. Box 146
Waterloo, IL 62298

Facility's own contact618-939-4444 · hss1.org

More rehab centers in Waterloo →

Questions about Human Support Services – Substance Abuse Alternatives

What services does Human Support Services – Substance Abuse Alternatives offer?

Human Support Services – Substance Abuse Alternatives lists the following levels of care: intensive outpatient (IOP), outpatient, dual diagnosis, and telehealth. Services can change, so confirm current programs before admission.

Does Human Support Services – Substance Abuse Alternatives accept insurance?

According to SAMHSA data, Human Support Services – Substance Abuse Alternatives accepts government funding for substance use treatment, medicare, medicaid, private health insurance, cash or self-payment, state-financed health insurance plan other than medicaid, and samhsa funding/block grants. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (877) 847-2855 for a free benefits check.

Does Human Support Services – Substance Abuse Alternatives offer detox?

Human Support Services – Substance Abuse Alternatives does not list detox services. If you need medically supervised withdrawal first, see detox programs or call (877) 847-2855 for help finding one.

Is Human Support Services – Substance Abuse Alternatives accredited?

Yes. Human Support Services – Substance Abuse Alternatives reports accreditation from COA. Accreditation means the facility meets independent quality and safety standards.

Who does Human Support Services – Substance Abuse Alternatives treat?

Human Support Services – Substance Abuse Alternatives accepts children/adolescents, young adults, and seniors. Specialized groups include criminal justice (other than dui/dwi)/forensic clients.

How do I get admitted to Human Support Services – Substance Abuse Alternatives or a similar program?

Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact Human Support Services – Substance Abuse Alternatives directly at 618-939-4444. To compare Human Support Services – Substance Abuse Alternatives with other options and verify your insurance, call our admissions helpline at (877) 847-2855. Our helpline is not affiliated with Human Support Services – Substance Abuse Alternatives.

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Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. A listing is not an endorsement. StartDrugRehab is not affiliated with Human Support Services – Substance Abuse Alternatives.