Rehab leads for treatment centers
Rehab leads that call you: live addiction treatment calls
Stop chasing form fills. StartDrugRehab.com runs a national 24/7 admissions helpline for people searching for drug and alcohol rehab, and we transfer those calls live to your admissions team, at the volume and hours you need.
- Live inbound calls, not form fills or shared lead lists
- National addiction treatment calls from across the U.S., all payer types
- Built per request: volume, hours and terms are set for each facility
How a program starts
- Tell us about your facilityYour facility details and the call volume you need.
- We review and replyWithin two business days, with questions or a proposal.
- Go liveWe set up routing and test calls with your admissions team first.
Licensed facilities only.
What you get
Rehab calls that fit your program
Live transfers
Callers are connected to your admissions team in real time, while they're still on the line and ready to talk.
Your team runs the call
Callers are transferred directly to your admissions staff, so your team handles intake, insurance verification and next steps.
Your criteria
Set the hours you take transfers and daily or monthly caps that match your census.
National reach
Our helpline takes calls from people searching for treatment nationwide. Calls aren't limited by location, so programs suit facilities that admit out-of-state patients.
One facility per call
Each transferred call goes to one facility. The same caller is not sent to several centers.
Call reporting
Every transferred call is logged with date, duration and caller location, so you can match calls to admissions.
Request a program
Tell us what you need
Programs are set up on a per-request basis. Share your facility details and the volume you're looking for, and we'll reply within two business days.
About our rehab leads
Why treatment centers buy calls instead of rehab leads
Most rehab lead generation sells form fills: a name, a phone number and an inquiry your admissions team has to chase, often hours later and often shared with other facilities. A call is different. The person is on the line now, looking for help, and is transferred live to your team while they're ready to talk.
Where our addiction treatment calls come from
StartDrugRehab.com is a national directory of more than 6,000 licensed drug and alcohol rehab facilities built from SAMHSA data, with guides on detox, inpatient rehab, outpatient programs, insurance coverage and specific substances. People searching for treatment call our 24/7 admissions helpline from pages across the site. Calls come from across the U.S. and from every payer type, including commercial insurance, Medicaid, Medicare and self-pay.
Who our rehab calls are for
- Detox and residential programs that admit patients from out of state
- PHP, IOP and outpatient programs looking to grow census
- Dual diagnosis and medication-assisted treatment providers
- Multi-location treatment groups that want a steady flow of admissions calls
Your admissions team needs to answer transfers during the hours you choose. Callers aren't pre-screened, so your team handles intake and insurance verification.
Live calls vs. shared form leads
| Live calls from StartDrugRehab.com | Typical form leads | |
|---|---|---|
| First contact | Caller is on the line and transferred live | A name and number to call back |
| Exclusivity | One facility per call | Often shared with several centers |
| Speed to admissions | Your team talks to them right away | Depends on how fast you call back |
| Pricing | Quoted per request | Usually per lead |
Questions
Rehab leads and call programs FAQ
What are rehab leads?
Rehab leads are people, or their family members, who have reached out to a treatment center for help. They usually arrive as web form fills or as phone calls. We sell rehab leads as live inbound calls, transferred straight to your admissions team.
Do you sell exclusive rehab leads?
Yes. Each transferred call goes to one facility. The same caller is not sent to several treatment centers.
Where do the calls come from?
Calls come from people searching for drug and alcohol treatment across the U.S. who call our 24/7 helpline from StartDrugRehab.com. Calls are national and include every payer type, so your facility should be able to admit out-of-state patients.
Are callers pre-screened?
No. Calls are transferred as they come in. Your admissions team handles intake, insurance verification and next steps.
How is pricing set?
Every program is quoted per request. Pricing depends on the volume you need. We send terms after reviewing your facility, before anything goes live.
Which facilities do you work with?
Licensed treatment providers only. We review your license and confirm that your admissions team can answer transferred calls during the hours you set. We may decline or pause a request if we can't support the volume you need.
Can we set limits?
Yes. You choose the hours you can take transfers and daily or monthly caps.
Do callers know where they're being connected?
Yes. Callers are told which facility they're being connected to before the transfer. Our helpline is described on how our helpline works.
How is this different from claiming our listing?
Claiming your listing puts your own admissions number on your facility's page in our directory for a flat monthly fee. A call program is separate: it sends calls that come into our national helpline to your admissions team, at the volume you set. You can do one or both. Learn about claiming.
How quickly can we start?
We reply to every request within two business days. Once terms are agreed, we set up routing and run test calls with your admissions team before going live.
