Admissions specialists available 24/7
  • Free
  • Confidential
  • No obligation
Who answers? (833) 589-6933
  • Outpatient
  • Nonprofit

Counseling Connection

1021 Quarrier Street Suite 414, Charleston, WV 25301

4.2 40 reviews on Google Maps

(833) 589-6933 Free admissions helpline · available 24/7
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Levels of care3 programsOutpatient
Payment4 optionsTakes private insurance
AgesTeens & adultsAll genders
MATNot listed
LanguagesEnglish
AccreditationState licensed

StartDrugRehab Score

Our 10-point score combines licensing and accreditation, the levels of care and payment options this facility reports, and patient ratings from Google and StartDrugRehab.com reviewers. Paid or claimed listings never change a score. Read full methodology

How this score breaks down
State licensed & listed with SAMHSA4 / 4.0
Accreditation0 / 1.8
Levels of care0.6 / 2.1
Patient ratings0.86 / 1.5
Insurance & payment access0.45 / 0.6

Patient ratings use 40 Google reviews (4.2★), weighted toward a 4.0 average until there are enough reviews to be reliable.

About Counseling Connection

Counseling Connection is a nonprofit substance use treatment provider in Charleston, West Virginia, located at 1021 Quarrier Street.

Levels of care offered here include standard outpatient counseling, co-occurring (dual diagnosis) mental health treatment, and telehealth therapy. Clinicians use approaches such as anger management, brief intervention, cognitive behavioral therapy, contingency management/motivational incentives, and motivational interviewing.

Payment options include Medicaid, private health insurance, cash or self-payment, and state-financed health insurance. A sliding fee scale based on income is available. Coverage depends on your specific plan, so verify benefits before admission.

The program accepts children and adolescents, young adults, adults, and seniors. It offers specialized groups for adolescents, young adults, women, pregnant/postpartum women, and men.

Counseling Connection is licensed or certified by the state substance use treatment agency.

Programs & levels of care

Treatment approaches

  • Anger management
  • Brief intervention
  • Cognitive behavioral therapy
  • Contingency management/motivational incentives
  • Motivational interviewing
  • Relapse prevention
  • Substance use disorder counseling
  • Telemedicine/telehealth therapy
  • Trauma-related counseling

Insurance & payment

MedicaidAccepted
MedicareNot listed
Private InsuranceAccepted
Military Insurance (TRICARE)Not listed
Cash / Self-PayAccepted
Sliding Scale FeesAccepted
State-Funded / Low-CostNot listed

Sliding fee scale (fee is based on income and other factors)

Check your coverage for freeBenefits depend on your plan and network. An admissions specialist can verify yours in minutes.
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How Counseling Connection compares

  • #8of 10 ranked programs in Charleston in our 2026 ranking. See the Charleston ranking
  • ✓Accepts private insurance: 8 of 11 programs in Charleston do.

Closest alternatives

  1. Vandalia Health Charleston Area Medical – General HospitalCharleston · under 1 mi · Detox, MAT
  2. Prestera Health Services – Kanawha OutpatientCharleston · under 1 mi · MAT, IOP, Outpatient
  3. REA of Hope Fellowship HomeCharleston · under 1 mi · Residential

Based on SAMHSA-listed programs in our directory. Rankings use the StartDrugRehab Score; facilities can't pay to change them. Distances are straight-line.

Reviews of Counseling Connection

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Who they serve & support services

Specialized groups

  • Adolescents
  • Young adults
  • Adult women
  • Pregnant/postpartum women
  • Adult men
  • Seniors or older adults
  • Veterans
  • Active duty military
  • Members of military families
  • Criminal justice (other than DUI/DWI)/Forensic clients
  • Clients with co-occurring mental and substance use disorders
  • Clients who have experienced sexual abuse
  • Clients who have experienced intimate partner violence, domestic violence
  • Clients who have experienced trauma

Counseling & education

  • Substance use disorder education
  • Individual counseling
  • Family counseling
  • Marital/couples counseling

Ancillary services

  • Domestic violence services, including family or partner
  • Mental health services
  • Social skills development
  • Suicide prevention services
Licensing & accreditationState substance use treatment agency
Ages acceptedChildren/Adolescents, Young Adults, Adults, Seniors
Operated byPrivate non-profit organization

Treatment access in Kanawha County, WV

15Treatment facilities
4Offer detox
8Buprenorphine or methadone
4Offer 24-hour care

Kanawha County, WV has 15 SAMHSA-listed addiction treatment facilities for 173,906 residents. 4 facilities in the county list detox services. 80 people died of a drug overdose in the county in the 12 months to March 2026 (CDC provisional data): 46 per 100,000 residents, compared with 42.7 statewide.

Source: StartDrugRehab Treatment Deserts 2026, built from SAMHSA FindTreatment.gov, U.S. Census 2024 population estimates and CDC overdose data. Counts are SAMHSA-listed facilities only.

Location

Address1021 Quarrier Street Suite 414
Charleston, WV 25301
Facility's own phone304-340-3676
Websitetccwv.org

More rehab centers in Charleston →

Questions about Counseling Connection

What services does Counseling Connection offer?

Counseling Connection lists the following levels of care: outpatient, dual diagnosis, and telehealth. Services can change, so confirm current programs before admission.

Does Counseling Connection accept insurance?

According to SAMHSA data, Counseling Connection accepts medicaid, private health insurance, cash or self-payment, and state-financed health insurance plan other than medicaid. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (833) 589-6933 for a free benefits check.

Does Counseling Connection offer detox?

Counseling Connection does not list detox services. If you need medically supervised withdrawal first, see detox programs or call (833) 589-6933 for help finding one.

Is Counseling Connection licensed?

Counseling Connection reports licensing or certification from: State substance use treatment agency.

Who does Counseling Connection treat?

Counseling Connection accepts children/adolescents, young adults, adults, and seniors. Specialized groups include adolescents, young adults, adult women, pregnant/postpartum women, and adult men.

How many addiction treatment programs are in Kanawha County, WV?

Kanawha County, WV has 15 SAMHSA-listed treatment facilities for about 173,906 residents: 4 list detox services, 8 offer buprenorphine or methadone treatment and 4 offer 24-hour care (2026 data).

How does Counseling Connection rank among rehab centers in Charleston?

Counseling Connection is #8 of 10 ranked programs in Charleston in our 2026 ranking, based on the StartDrugRehab Score (accreditation, levels of care, payment options, data completeness and patient ratings). Facilities cannot pay to change their rank.

What are the closest alternatives to Counseling Connection?

The nearest other SAMHSA-listed programs are Vandalia Health Charleston Area Medical – General Hospital (Charleston, under 1 miles), Prestera Health Services – Kanawha Outpatient (Charleston, under 1 miles), and REA of Hope Fellowship Home (Charleston, under 1 miles). Distances are straight-line.

What is Counseling Connection's Google rating?

Counseling Connection has a 4.2-star rating from 40 Google reviews (as of November 2026). Ratings reflect individual experiences and are not a measure of clinical quality.

How do I get admitted to Counseling Connection or a similar program?

Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact Counseling Connection directly at 304-340-3676. Our admissions helpline at (833) 589-6933 can connect you with a licensed treatment provider, which may not be Counseling Connection. Our helpline is not affiliated with Counseling Connection.

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Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. Logo courtesy of tccwv.org. A listing is not an endorsement. StartDrugRehab.com is not affiliated with Counseling Connection.