Is this your facility? Claim this listing.Calls from this page currently go to our helpline. Claim it to show your own admissions number, a Verified badge and your website. Just $1 for your first month, then $49/month, cancel anytime.
Our 10-point score combines licensing and accreditation, the levels of care and payment options this facility reports, and patient ratings from Google and StartDrugRehab.com reviewers. Paid or claimed listings never change a score. Read full methodology ›
6.9/ 10Good
How this score breaks down
State licensed & listed with SAMHSA4 / 4.0
Accreditation1.2 / 1.8
Levels of care0.3 / 2.1
Patient ratings1.05 / 1.5
Insurance & payment access0.35 / 0.6
Patient ratings use 12 Google reviews (4.9★), weighted toward a 4.0 average until there are enough reviews to be reliable.
About Cumberland Heights – Outpatient Services of Knoxville/Farragut
Located at 11201 West Point Drive in Farragut, Tennessee, Cumberland Heights – Outpatient Services of Knoxville/Farragut is a nonprofit addiction treatment program.
Care options include intensive outpatient (IOP) and telehealth therapy. Clinicians use approaches such as anger management, brief intervention, cognitive behavioral therapy, contingency management/motivational incentives, and motivational interviewing.
Payment options include military insurance (TRICARE), private health insurance, and cash or self-payment. Coverage depends on your specific plan, so verify benefits before admission.
The program accepts young adults, adults, and seniors.
Cumberland Heights – Outpatient Services of Knoxville/Farragut is accredited by The Joint Commission and licensed or certified by the state substance use treatment agency.
Based on SAMHSA-listed programs in our directory. Rankings use the StartDrugRehab Score; facilities can't pay to change them. Distances are straight-line.
Reviews of Cumberland Heights – Outpatient Services of Knoxville/Farragut
No reviews on StartDrugRehab.com yet. Were you or someone you love treated at Cumberland Heights – Outpatient Services of Knoxville/Farragut? An honest review helps the next family choose with confidence. It takes about 2 minutes, and you can post with just your first name or initials.
Reviews are checked against our Review Guidelines before they appear. We publish positive and negative reviews alike, and facilities can't pay to remove, change or reorder them. Reviews are personal opinions, not medical advice.
Who they serve & support services
Recovery support
Self-help groups
Recovery coach
Mentoring/peer support
Counseling & education
Substance use disorder education
Individual counseling
Group counseling
Family counseling
Ancillary services
Case management service
Mental health services
Social skills development
Suicide prevention services
Licensing & accreditation
State substance use treatment agency, The Joint Commission
Ages accepted
Young Adults, Adults, Seniors
Operated by
Private non-profit organization
Treatment access in Knox County, TN
23Treatment facilities
3Offer detox
11Buprenorphine or methadone
5Offer 24-hour care
Knox County, TN has 23 SAMHSA-listed addiction treatment facilities for 506,748 residents. 3 facilities in the county list detox services. 227 people died of a drug overdose in the county in the 12 months to March 2026 (CDC provisional data): 44.8 per 100,000 residents, compared with 29.1 statewide.
Source: StartDrugRehab Treatment Deserts 2026, built from SAMHSA FindTreatment.gov, U.S. Census 2024 population estimates and CDC overdose data. Counts are SAMHSA-listed facilities only.
Location
Address11201 West Point Drive Suite 103 Farragut, TN 37934
Questions about Cumberland Heights – Outpatient Services of Knoxville/Farragut
What services does Cumberland Heights – Outpatient Services of Knoxville/Farragut offer?
Cumberland Heights – Outpatient Services of Knoxville/Farragut lists the following levels of care: intensive outpatient (IOP) and telehealth. Services can change, so confirm current programs before admission.
Does Cumberland Heights – Outpatient Services of Knoxville/Farragut accept insurance?
According to SAMHSA data, Cumberland Heights – Outpatient Services of Knoxville/Farragut accepts federal military insurance (e.g., tricare), private health insurance, and cash or self-payment. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (833) 589-6933 for a free benefits check.
Does Cumberland Heights – Outpatient Services of Knoxville/Farragut offer detox?
Cumberland Heights – Outpatient Services of Knoxville/Farragut does not list detox services. If you need medically supervised withdrawal first, see detox programs or call (833) 589-6933 for help finding one.
Is Cumberland Heights – Outpatient Services of Knoxville/Farragut accredited?
Yes. Cumberland Heights – Outpatient Services of Knoxville/Farragut reports accreditation from The Joint Commission. Accreditation means the facility meets independent quality and safety standards.
Who does Cumberland Heights – Outpatient Services of Knoxville/Farragut treat?
Cumberland Heights – Outpatient Services of Knoxville/Farragut accepts young adults, adults, and seniors.
How many addiction treatment programs are in Knox County, TN?
Knox County, TN has 23 SAMHSA-listed treatment facilities for about 506,748 residents: 3 list detox services, 11 offer buprenorphine or methadone treatment and 5 offer 24-hour care (2026 data).
What are the closest alternatives to Cumberland Heights – Outpatient Services of Knoxville/Farragut?
The nearest other SAMHSA-listed programs are Oxford House Covenant (Knoxville, under 1 miles), A DUI and Defensive Driving School LLC (Knoxville, 2.3 miles), and Embrace U (Knoxville, 2.9 miles). Distances are straight-line.
What is Cumberland Heights – Outpatient Services of Knoxville/Farragut's Google rating?
Cumberland Heights – Outpatient Services of Knoxville/Farragut has a 4.9-star rating from 12 Google reviews (as of November 2026). Ratings reflect individual experiences and are not a measure of clinical quality.
How do I get admitted to Cumberland Heights – Outpatient Services of Knoxville/Farragut or a similar program?
Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact Cumberland Heights – Outpatient Services of Knoxville/Farragut directly at 866-899-5231. Our admissions helpline at (833) 589-6933 can connect you with a licensed treatment provider, which may not be Cumberland Heights – Outpatient Services of Knoxville/Farragut. Our helpline is not affiliated with Cumberland Heights – Outpatient Services of Knoxville/Farragut.
“Get help” calls our free helpline, not this facility.
Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. Logo courtesy of cumberlandheights.org. A listing is not an endorsement. StartDrugRehab.com is not affiliated with Cumberland Heights – Outpatient Services of Knoxville/Farragut.
Questions about treatment or insurance?Speak with an admissions specialist. Free, confidential, available 24/7.Who answers?(833) 589-6933Call now