Admissions specialists available 24/7
  • Free
  • Confidential
  • No obligation
Who answers? (833) 589-6933
  • COA accredited
  • Outpatient
  • Private

Family Access Center

300 West Broadway Suite 106, Council Bluffs, IA 51503

3.2 11 reviews on Google Maps

(833) 589-6933 Free admissions helpline · available 24/7
Not affiliated with this facility
Own this facility? Claim this listing
Is this your facility? Claim this listing.Calls from this page currently go to our helpline. Claim it to show your own admissions number, a Verified badge and your website. Just $1 for your first month, then $49/month, cancel anytime.
Claim this listing →

Part of Family Access Center · 3 locations listed See all locations →

Levels of care4 programsOutpatient
Payment5 optionsTakes private insurance
AgesTeens & adultsAll genders
MATNot listed
LanguagesEnglish
AccreditationCOAIndependent quality review

StartDrugRehab Score

Our 10-point score combines licensing and accreditation, the levels of care and payment options this facility reports, and patient ratings from Google and StartDrugRehab.com reviewers. Paid or claimed listings never change a score. Read full methodology

How this score breaks down
State licensed & listed with SAMHSA4 / 4.0
Accreditation0.3 / 1.8
Levels of care0.9 / 2.1
Patient ratings0.5 / 1.5
Insurance & payment access0.55 / 0.6

Patient ratings use 11 Google reviews (3.2★), weighted toward a 4.0 average until there are enough reviews to be reliable.

About Family Access Center

Located at 300 West Broadway in Council Bluffs, Iowa, Family Access Center is a private addiction treatment program.

Care options include intensive outpatient (IOP), standard outpatient counseling, co-occurring (dual diagnosis) mental health treatment, and telehealth therapy. Clinicians use approaches such as anger management, cognitive behavioral therapy, motivational interviewing, Matrix Model, and relapse prevention.

Payment options include Medicare, Medicaid, private health insurance, cash or self-payment, and state-financed health insurance. A sliding fee scale based on income is available. Coverage depends on your specific plan, so verify benefits before admission.

The program accepts children and adolescents, young adults, and seniors. It offers specialized groups for young adults, women, men, seniors or older adults, and criminal justice (other than DUI/DWI)/Forensic clients.

Family Access Center is accredited by Council on Accreditation (COA) and licensed or certified by the state department of health.

Programs & levels of care

Treatment approaches

  • Anger management
  • Cognitive behavioral therapy
  • Motivational interviewing
  • Matrix Model
  • Relapse prevention
  • Substance use disorder counseling
  • Telemedicine/telehealth therapy

Insurance & payment

MedicaidAccepted
MedicareAccepted
Private InsuranceAccepted
Military Insurance (TRICARE)Not listed
Cash / Self-PayAccepted
Sliding Scale FeesAccepted
State-Funded / Low-CostNot listed

Sliding fee scale (fee is based on income and other factors)

Check your coverage for freeBenefits depend on your plan and network. An admissions specialist can verify yours in minutes.
Verify insurance

How Family Access Center compares

Based on SAMHSA-listed programs in our directory. Rankings use the StartDrugRehab Score; facilities can't pay to change them. Distances are straight-line.

Reviews of Family Access Center

Write a review

No reviews on StartDrugRehab.com yet. Were you or someone you love treated at Family Access Center? An honest review helps the next family choose with confidence. It takes about 2 minutes, and you can post with just your first name or initials.

Reviews are checked against our Review Guidelines before they appear. We publish positive and negative reviews alike, and facilities can't pay to remove, change or reorder them. Reviews are personal opinions, not medical advice.

Who they serve & support services

Specialized groups

  • Young adults
  • Adult women
  • Adult men
  • Seniors or older adults
  • Criminal justice (other than DUI/DWI)/Forensic clients
  • Clients with co-occurring mental and substance use disorders
  • Clients with co-occurring pain and substance use disorders
  • Clients with HIV or AIDS
  • Clients who have experienced sexual abuse
  • Clients who have experienced intimate partner violence, domestic violence
  • Clients who have experienced trauma

Counseling & education

  • Substance use disorder education
  • Individual counseling
  • Group counseling
  • Family counseling
  • Marital/couples counseling

Ancillary services

  • Mental health services
Licensing & accreditationState department of health, Council on Accreditation (COA)
Ages acceptedChildren/Adolescents, Young Adults, Seniors
Operated byPrivate for-profit organization

Treatment access in Pottawattamie County, IA

4Treatment facilities
1Offer detox
2Buprenorphine or methadone
0Offer 24-hour care

Pottawattamie County, IA has 4 SAMHSA-listed addiction treatment facilities for 93,529 residents. 1 facility in the county list detox services. 13 people died of a drug overdose in the county in the 12 months to March 2026 (CDC provisional data): 13.9 per 100,000 residents, compared with 11.1 statewide.

Source: StartDrugRehab Treatment Deserts 2026, built from SAMHSA FindTreatment.gov, U.S. Census 2024 population estimates and CDC overdose data. Counts are SAMHSA-listed facilities only.

Location

Address300 West Broadway Suite 106
Council Bluffs, IA 51503
Facility's own phone712-328-3700
Websitefamilyaccesscenter.org

More rehab centers in Council Bluffs →

Questions about Family Access Center

What services does Family Access Center offer?

Family Access Center lists the following levels of care: intensive outpatient (IOP), outpatient, dual diagnosis, and telehealth. Services can change, so confirm current programs before admission.

Does Family Access Center accept insurance?

According to SAMHSA data, Family Access Center accepts medicare, medicaid, private health insurance, cash or self-payment, and state-financed health insurance plan other than medicaid. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (833) 589-6933 for a free benefits check.

Does Family Access Center offer detox?

Family Access Center does not list detox services. If you need medically supervised withdrawal first, see detox programs or call (833) 589-6933 for help finding one.

Is Family Access Center accredited?

Yes. Family Access Center reports accreditation from COA. Accreditation means the facility meets independent quality and safety standards.

Who does Family Access Center treat?

Family Access Center accepts children/adolescents, young adults, and seniors. Specialized groups include young adults, adult women, adult men, seniors or older adults, and criminal justice (other than dui/dwi)/forensic clients.

How many addiction treatment programs are in Pottawattamie County, IA?

Pottawattamie County, IA has 4 SAMHSA-listed treatment facilities for about 93,529 residents: 1 list detox services, 2 offer buprenorphine or methadone treatment and 0 offer 24-hour care (2026 data).

How does Family Access Center rank among rehab centers in Council Bluffs?

Family Access Center is #4 of 4 ranked programs in Council Bluffs in our 2026 ranking, based on the StartDrugRehab Score (accreditation, levels of care, payment options, data completeness and patient ratings). Facilities cannot pay to change their rank.

What is Family Access Center's Google rating?

Family Access Center has a 3.2-star rating from 11 Google reviews (as of November 2026). Ratings reflect individual experiences and are not a measure of clinical quality.

How do I get admitted to Family Access Center or a similar program?

Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact Family Access Center directly at 712-328-3700. Our admissions helpline at (833) 589-6933 can connect you with a licensed treatment provider, which may not be Family Access Center. Our helpline is not affiliated with Family Access Center.

Compare options

Other treatment centers near Council Bluffs

See all in Council Bluffs →
7.9Very goodStartDrugRehab Score 7.9 out of 10
4.4Google22 reviews

CARF accredited

Setting
In/Outpatient
Operator
Private
MAT
Offered

Levels of care

  • Detox
  • Outpatient
  • Medication-Assisted Treatment
  • +3 more

Payment accepted

Medicaid · Medicare · Private insurance +2 more

“Get help” calls our free helpline, not this facility.

All Care Health Center Main

Council Bluffs, IA 51501

7.4Very goodStartDrugRehab Score 7.4 out of 10
4.3Google364 reviews

Joint Commission accredited

Setting
Outpatient
Operator
Nonprofit
MAT
Offered

Levels of care

  • Outpatient
  • Medication-Assisted Treatment
  • Telehealth

Payment accepted

Medicaid · Medicare · Private insurance +3 more

“Get help” calls our free helpline, not this facility.

6.9GoodStartDrugRehab Score 6.9 out of 10
3.5Google18 reviews

Joint Commission accredited

Setting
Outpatient
Operator
Nonprofit
MAT
Offered

Levels of care

  • Outpatient
  • Medication-Assisted Treatment
  • Telehealth

Payment accepted

Medicaid · Medicare · Private insurance +2 more

“Get help” calls our free helpline, not this facility.

Heartland Family Service

Logan, IA 51546

6.6GoodStartDrugRehab Score 6.6 out of 10

COA accredited

Setting
Outpatient
Operator
Nonprofit
MAT
Offered

Levels of care

  • Outpatient
  • Medication-Assisted Treatment
  • Dual Diagnosis
  • +1 more

Payment accepted

Medicaid · Medicare · Private insurance +4 more

“Get help” calls our free helpline, not this facility.

7.3Very goodStartDrugRehab Score 7.3 out of 10

CARF accredited

Setting
Outpatient
Operator
Nonprofit
MAT
Not listed

Levels of care

  • Intensive Outpatient
  • Outpatient
  • Dual Diagnosis
  • +1 more

Payment accepted

Medicaid · Private insurance · Self-pay +2 more

“Get help” calls our free helpline, not this facility.

7.3Very goodStartDrugRehab Score 7.3 out of 10

CARF accredited

Setting
Outpatient
Operator
Nonprofit
MAT
Not listed

Levels of care

  • Intensive Outpatient
  • Outpatient
  • Dual Diagnosis
  • +1 more

Payment accepted

Medicaid · Private insurance · Self-pay +2 more

“Get help” calls our free helpline, not this facility.

Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. Logo courtesy of familyaccesscenter.org. A listing is not an endorsement. StartDrugRehab.com is not affiliated with Family Access Center.