Admissions specialists available 24/7
  • Free
  • Confidential
  • No obligation
Who answers? (833) 589-6933
  • CARF accredited
  • Outpatient
  • Nonprofit

First Step Recovery Centers

1950 Madison Avenue, Memphis, TN 38104

4.3 6 reviews on Google Maps

(833) 589-6933 Free admissions helpline · available 24/7
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Part of First Step Recovery Centers · 2 locations listed See all locations →

Levels of care4 programsOutpatient
Payment2 options
AgesAdultsAll genders
MATNot listed
LanguagesEnglish
AccreditationCARFIndependent quality review

StartDrugRehab Score

Our 10-point score combines licensing and accreditation, the levels of care and payment options this facility reports, and patient ratings from Google and StartDrugRehab.com reviewers. Paid or claimed listings never change a score. Read full methodology

How this score breaks down
State licensed & listed with SAMHSA4 / 4.0
Accreditation1.2 / 1.8
Levels of care0.9 / 2.1
Patient ratings0.81 / 1.5
Insurance & payment access0.1 / 0.6

Patient ratings use 6 Google reviews (4.3★), weighted toward a 4.0 average until there are enough reviews to be reliable.

About First Step Recovery Centers

First Step Recovery Centers provides drug and alcohol treatment from its location at 1950 Madison Avenue in Memphis, Tennessee. It is a nonprofit provider.

Its services include intensive outpatient (IOP), standard outpatient counseling, co-occurring (dual diagnosis) mental health treatment, and telehealth therapy. Clinicians use approaches such as brief intervention, cognitive behavioral therapy, contingency management/motivational incentives, motivational interviewing, and Matrix Model.

Payment options include government funding for people who qualify and cash or self-payment. Payment assistance is available; ask the facility for details. Coverage depends on your specific plan, so verify benefits before admission.

The program accepts young adults, adults, and seniors. It offers specialized groups for criminal justice (other than DUI/DWI)/Forensic clients and clients with co-occurring mental and substance use disorders.

First Step Recovery Centers is accredited by CARF and licensed or certified by the state substance use treatment agency, state mental health department, and state department of health.

Programs & levels of care

Treatment approaches

  • Brief intervention
  • Cognitive behavioral therapy
  • Contingency management/motivational incentives
  • Motivational interviewing
  • Matrix Model
  • Relapse prevention
  • Substance use disorder counseling
  • Trauma-related counseling
  • Telemedicine/telehealth therapy

Insurance & payment

MedicaidNot listed
MedicareNot listed
Private InsuranceNot listed
Military Insurance (TRICARE)Not listed
Cash / Self-PayAccepted
Sliding Scale FeesNot listed
State-Funded / Low-CostAccepted

Payment assistance (check with facility for details)

Check your coverage for freeBenefits depend on your plan and network. An admissions specialist can verify yours in minutes.
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How First Step Recovery Centers compares

Based on SAMHSA-listed programs in our directory. Rankings use the StartDrugRehab Score; facilities can't pay to change them. Distances are straight-line.

Reviews of First Step Recovery Centers

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Reviews are checked against our Review Guidelines before they appear. We publish positive and negative reviews alike, and facilities can't pay to remove, change or reorder them. Reviews are personal opinions, not medical advice.

Who they serve & support services

Specialized groups

  • Criminal justice (other than DUI/DWI)/Forensic clients
  • Clients with co-occurring mental and substance use disorders
  • Clients who have experienced trauma

Recovery support

  • Self-help groups
  • Housing services
  • Assistance with obtaining social services
  • Mentoring/peer support
  • Employment counseling or training

Counseling & education

  • HIV or AIDS education, counseling, or support
  • Hepatitis education, counseling, or support
  • Health education services other than HIV/AIDS or hepatitis
  • Substance use disorder education
  • Individual counseling
  • Group counseling

Ancillary services

  • Case management service
  • Mental health services
  • Social skills development
  • Transportation assistance
  • Integrated primary care services
  • Suicide prevention services
Licensing & accreditationState substance use treatment agency, State mental health department, State department of health, Commission on Accreditation of Rehabilitation Facilities (CARF)
Ages acceptedYoung Adults, Adults, Seniors
Operated byPrivate non-profit organization

Treatment access in Shelby County, TN

26Treatment facilities
5Offer detox
9Buprenorphine or methadone
8Offer 24-hour care

Shelby County, TN has 26 SAMHSA-listed addiction treatment facilities for 910,530 residents. 5 facilities in the county list detox services. 284 people died of a drug overdose in the county in the 12 months to March 2026 (CDC provisional data): 31.2 per 100,000 residents, compared with 29.1 statewide.

Source: StartDrugRehab Treatment Deserts 2026, built from SAMHSA FindTreatment.gov, U.S. Census 2024 population estimates and CDC overdose data. Counts are SAMHSA-listed facilities only.

Location

Address1950 Madison Avenue
Memphis, TN 38104
Facility's own phone901-522-1002
Websitefirststeprecoverycenters.org

More rehab centers in Memphis →

Questions about First Step Recovery Centers

What services does First Step Recovery Centers offer?

First Step Recovery Centers lists the following levels of care: intensive outpatient (IOP), outpatient, dual diagnosis, and telehealth. Services can change, so confirm current programs before admission.

Does First Step Recovery Centers accept insurance?

According to SAMHSA data, First Step Recovery Centers accepts federal, or any government funding for substance use treatment programs, cash or self-payment, and samhsa funding/block grants. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (833) 589-6933 for a free benefits check.

Does First Step Recovery Centers offer detox?

First Step Recovery Centers does not list detox services. If you need medically supervised withdrawal first, see detox programs or call (833) 589-6933 for help finding one.

Is First Step Recovery Centers accredited?

Yes. First Step Recovery Centers reports accreditation from CARF. Accreditation means the facility meets independent quality and safety standards.

Who does First Step Recovery Centers treat?

First Step Recovery Centers accepts young adults, adults, and seniors. Specialized groups include criminal justice (other than dui/dwi)/forensic clients, clients with co-occurring mental and substance use disorders, and clients who have experienced trauma.

How many addiction treatment programs are in Shelby County, TN?

Shelby County, TN has 26 SAMHSA-listed treatment facilities for about 910,530 residents: 5 list detox services, 9 offer buprenorphine or methadone treatment and 8 offer 24-hour care (2026 data).

How does First Step Recovery Centers rank among rehab centers in Memphis?

First Step Recovery Centers is #11 of 23 ranked programs in Memphis in our 2026 ranking, based on the StartDrugRehab Score (accreditation, levels of care, payment options, data completeness and patient ratings). Facilities cannot pay to change their rank.

What is First Step Recovery Centers' Google rating?

First Step Recovery Centers has a 4.3-star rating from 6 Google reviews (as of November 2026). Ratings reflect individual experiences and are not a measure of clinical quality.

How do I get admitted to First Step Recovery Centers or a similar program?

Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact First Step Recovery Centers directly at 901-522-1002. Our admissions helpline at (833) 589-6933 can connect you with a licensed treatment provider, which may not be First Step Recovery Centers. Our helpline is not affiliated with First Step Recovery Centers.

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“Get help” calls our free helpline, not this facility.

Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. Logo courtesy of firststeprecoverycenters.org. A listing is not an endorsement. StartDrugRehab.com is not affiliated with First Step Recovery Centers.