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Our 10-point score combines licensing and accreditation, the levels of care and payment options this facility reports, and patient ratings from Google and StartDrugRehab.com reviewers. Paid or claimed listings never change a score. Read full methodology ›
7.0/ 10Very good
How this score breaks down
State licensed & listed with SAMHSA4 / 4.0
Accreditation1.2 / 1.8
Levels of care0.9 / 2.1
Patient ratings0.81 / 1.5
Insurance & payment access0.1 / 0.6
Patient ratings use 6 Google reviews (4.3★), weighted toward a 4.0 average until there are enough reviews to be reliable.
About First Step Recovery Centers
First Step Recovery Centers provides drug and alcohol treatment from its location at 1950 Madison Avenue in Memphis, Tennessee. It is a nonprofit provider.
Its services include intensive outpatient (IOP), standard outpatient counseling, co-occurring (dual diagnosis) mental health treatment, and telehealth therapy. Clinicians use approaches such as brief intervention, cognitive behavioral therapy, contingency management/motivational incentives, motivational interviewing, and Matrix Model.
Payment options include government funding for people who qualify and cash or self-payment. Payment assistance is available; ask the facility for details. Coverage depends on your specific plan, so verify benefits before admission.
The program accepts young adults, adults, and seniors. It offers specialized groups for criminal justice (other than DUI/DWI)/Forensic clients and clients with co-occurring mental and substance use disorders.
First Step Recovery Centers is accredited by CARF and licensed or certified by the state substance use treatment agency, state mental health department, and state department of health.
Based on SAMHSA-listed programs in our directory. Rankings use the StartDrugRehab Score; facilities can't pay to change them. Distances are straight-line.
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Who they serve & support services
Specialized groups
Criminal justice (other than DUI/DWI)/Forensic clients
Clients with co-occurring mental and substance use disorders
Clients who have experienced trauma
Recovery support
Self-help groups
Housing services
Assistance with obtaining social services
Mentoring/peer support
Employment counseling or training
Counseling & education
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Individual counseling
Group counseling
Ancillary services
Case management service
Mental health services
Social skills development
Transportation assistance
Integrated primary care services
Suicide prevention services
Licensing & accreditation
State substance use treatment agency, State mental health department, State department of health, Commission on Accreditation of Rehabilitation Facilities (CARF)
Ages accepted
Young Adults, Adults, Seniors
Operated by
Private non-profit organization
Treatment access in Shelby County, TN
26Treatment facilities
5Offer detox
9Buprenorphine or methadone
8Offer 24-hour care
Shelby County, TN has 26 SAMHSA-listed addiction treatment facilities for 910,530 residents. 5 facilities in the county list detox services. 284 people died of a drug overdose in the county in the 12 months to March 2026 (CDC provisional data): 31.2 per 100,000 residents, compared with 29.1 statewide.
Source: StartDrugRehab Treatment Deserts 2026, built from SAMHSA FindTreatment.gov, U.S. Census 2024 population estimates and CDC overdose data. Counts are SAMHSA-listed facilities only.
What services does First Step Recovery Centers offer?
First Step Recovery Centers lists the following levels of care: intensive outpatient (IOP), outpatient, dual diagnosis, and telehealth. Services can change, so confirm current programs before admission.
Does First Step Recovery Centers accept insurance?
According to SAMHSA data, First Step Recovery Centers accepts federal, or any government funding for substance use treatment programs, cash or self-payment, and samhsa funding/block grants. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (833) 589-6933 for a free benefits check.
Does First Step Recovery Centers offer detox?
First Step Recovery Centers does not list detox services. If you need medically supervised withdrawal first, see detox programs or call (833) 589-6933 for help finding one.
Is First Step Recovery Centers accredited?
Yes. First Step Recovery Centers reports accreditation from CARF. Accreditation means the facility meets independent quality and safety standards.
Who does First Step Recovery Centers treat?
First Step Recovery Centers accepts young adults, adults, and seniors. Specialized groups include criminal justice (other than dui/dwi)/forensic clients, clients with co-occurring mental and substance use disorders, and clients who have experienced trauma.
How many addiction treatment programs are in Shelby County, TN?
Shelby County, TN has 26 SAMHSA-listed treatment facilities for about 910,530 residents: 5 list detox services, 9 offer buprenorphine or methadone treatment and 8 offer 24-hour care (2026 data).
How does First Step Recovery Centers rank among rehab centers in Memphis?
First Step Recovery Centers is #11 of 23 ranked programs in Memphis in our 2026 ranking, based on the StartDrugRehab Score (accreditation, levels of care, payment options, data completeness and patient ratings). Facilities cannot pay to change their rank.
What is First Step Recovery Centers' Google rating?
First Step Recovery Centers has a 4.3-star rating from 6 Google reviews (as of November 2026). Ratings reflect individual experiences and are not a measure of clinical quality.
How do I get admitted to First Step Recovery Centers or a similar program?
Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact First Step Recovery Centers directly at 901-522-1002. Our admissions helpline at (833) 589-6933 can connect you with a licensed treatment provider, which may not be First Step Recovery Centers. Our helpline is not affiliated with First Step Recovery Centers.
“Get help” calls our free helpline, not this facility.
Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. Logo courtesy of firststeprecoverycenters.org. A listing is not an endorsement. StartDrugRehab.com is not affiliated with First Step Recovery Centers.
Questions about treatment or insurance?Speak with an admissions specialist. Free, confidential, available 24/7.Who answers?(833) 589-6933Call now