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Who answers? (833) 589-6933
  • CARF accredited
  • Outpatient
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Metropolitan Human Services District – Chartres Pontchartrain BH Center

719 Elysian Fields Avenue, New Orleans, LA 70117

2.1 14 reviews on Google Maps

(833) 589-6933 Free admissions helpline · available 24/7
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Part of Metropolitan Human Services District · 4 locations listed See all locations →

Levels of care3 programsOutpatient
Payment4 optionsTakes Medicaid
AgesTeens & adultsAll genders
MATNot listed
LanguagesEnglish
AccreditationCARFIndependent quality review

StartDrugRehab Score

Our 10-point score combines licensing and accreditation, the levels of care and payment options this facility reports, and patient ratings from Google and StartDrugRehab.com reviewers. Paid or claimed listings never change a score. Read full methodology

How this score breaks down
State licensed & listed with SAMHSA4 / 4.0
Accreditation1.2 / 1.8
Levels of care0.6 / 2.1
Patient ratings0.06 / 1.5
Insurance & payment access0.4 / 0.6

Patient ratings use 14 Google reviews (2.1★), weighted toward a 4.0 average until there are enough reviews to be reliable.

About Metropolitan Human Services District – Chartres Pontchartrain BH Center

Metropolitan Human Services District – Chartres Pontchartrain BH Center provides drug and alcohol treatment from its location at 719 Elysian Fields Avenue in New Orleans, Louisiana. It is a public provider.

Its services include standard outpatient counseling, co-occurring (dual diagnosis) mental health treatment, and telehealth therapy. Clinicians use approaches such as anger management, brief intervention, cognitive behavioral therapy, contingency management/motivational incentives, and motivational interviewing.

Payment options include government funding for people who qualify, Medicare, Medicaid, military insurance (TRICARE), and state-financed health insurance. Payment assistance is available; ask the facility for details. Coverage depends on your specific plan, so verify benefits before admission.

The program accepts children and adolescents and young adults. It offers specialized groups for adolescents and young adults.

Metropolitan Human Services District – Chartres Pontchartrain BH Center is accredited by CARF and licensed or certified by the state substance use treatment agency, state mental health department, and state department of health.

Programs & levels of care

Treatment approaches

  • Anger management
  • Brief intervention
  • Cognitive behavioral therapy
  • Contingency management/motivational incentives
  • Motivational interviewing
  • Matrix Model
  • Relapse prevention
  • Substance use disorder counseling
  • Trauma-related counseling
  • Telemedicine/telehealth therapy

Medications used

  • Medication for mental disorders
  • Non-nicotine smoking/tobacco cessation

Insurance & payment

MedicaidAccepted
MedicareAccepted
Private InsuranceNot listed
Military Insurance (TRICARE)Accepted
Cash / Self-PayNot listed
Sliding Scale FeesNot listed
State-Funded / Low-CostAccepted

Payment assistance (check with facility for details)

Check your coverage for freeBenefits depend on your plan and network. An admissions specialist can verify yours in minutes.
Verify insurance

How Metropolitan Human Services District – Chartres Pontchartrain BH Center compares

  • ✓Accepts Medicare: 8 of 17 programs in New Orleans do.

Closest alternatives

  1. Odyssey House Louisiana Inc – Intensive OutpatientNew Orleans · 1.3 mi · MAT, IOP, Outpatient
  2. Southeast Louisiana VA HCS – New Orleans VA Outpatient ClinicNew Orleans · 1.6 mi · MAT, IOP, Outpatient
  3. CADA Prevention and Recovery CenterNew Orleans · 2 mi · IOP, Outpatient

Based on SAMHSA-listed programs in our directory. Rankings use the StartDrugRehab Score; facilities can't pay to change them. Distances are straight-line.

Reviews of Metropolitan Human Services District – Chartres Pontchartrain BH Center

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Who they serve & support services

Specialized groups

  • Adolescents
  • Young adults

Recovery support

  • Housing services
  • Assistance with obtaining social services
  • Mentoring/peer support
  • Employment counseling or training

Counseling & education

  • HIV or AIDS education, counseling, or support
  • Hepatitis education, counseling, or support
  • Health education services other than HIV/AIDS or hepatitis
  • Substance use disorder education
  • Smoking/vaping/tobacco cessation counseling
  • Individual counseling
  • Group counseling
  • Family counseling
  • Vocational training or educational support (for example, high school coursework, GED preparation, etc.) 

Ancillary services

  • Case management service
  • Mental health services
  • Transportation assistance
  • Integrated primary care services
  • Suicide prevention services
Licensing & accreditationState substance use treatment agency, State mental health department, State department of health, Commission on Accreditation of Rehabilitation Facilities (CARF)
Ages acceptedChildren/Adolescents, Young Adults
Operated byState government

Treatment access in Orleans Parish, LA

16Treatment facilities
2Offer detox
13Buprenorphine or methadone
5Offer 24-hour care

Orleans Parish, LA has 16 SAMHSA-listed addiction treatment facilities for 362,701 residents. 2 facilities in the county list detox services. 194 people died of a drug overdose in the county in the 12 months to March 2026 (CDC provisional data): 53.5 per 100,000 residents, compared with 27.4 statewide.

Source: StartDrugRehab Treatment Deserts 2026, built from SAMHSA FindTreatment.gov, U.S. Census 2024 population estimates and CDC overdose data. Counts are SAMHSA-listed facilities only.

Location

Address719 Elysian Fields Avenue
New Orleans, LA 70117
Facility's own phone504-568-3130
Websitemhsdla.org

More rehab centers in New Orleans →

Questions about Metropolitan Human Services District – Chartres Pontchartrain BH Center

What services does Metropolitan Human Services District – Chartres Pontchartrain BH Center offer?

Metropolitan Human Services District – Chartres Pontchartrain BH Center lists the following levels of care: outpatient, dual diagnosis, and telehealth. Services can change, so confirm current programs before admission.

Does Metropolitan Human Services District – Chartres Pontchartrain BH Center accept insurance?

According to SAMHSA data, Metropolitan Human Services District – Chartres Pontchartrain BH Center accepts federal, or any government funding for substance use treatment programs, medicare, medicaid, federal military insurance (e.g., tricare), state-financed health insurance plan other than medicaid, and samhsa funding/block grants. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (833) 589-6933 for a free benefits check.

Does Metropolitan Human Services District – Chartres Pontchartrain BH Center offer detox?

Metropolitan Human Services District – Chartres Pontchartrain BH Center does not list detox services. If you need medically supervised withdrawal first, see detox programs or call (833) 589-6933 for help finding one.

Is Metropolitan Human Services District – Chartres Pontchartrain BH Center accredited?

Yes. Metropolitan Human Services District – Chartres Pontchartrain BH Center reports accreditation from CARF. Accreditation means the facility meets independent quality and safety standards.

Who does Metropolitan Human Services District – Chartres Pontchartrain BH Center treat?

Metropolitan Human Services District – Chartres Pontchartrain BH Center accepts children/adolescents and young adults. Specialized groups include adolescents and young adults.

How many addiction treatment programs are in Orleans Parish, LA?

Orleans Parish, LA has 16 SAMHSA-listed treatment facilities for about 362,701 residents: 2 list detox services, 13 offer buprenorphine or methadone treatment and 5 offer 24-hour care (2026 data).

What are the closest alternatives to Metropolitan Human Services District – Chartres Pontchartrain BH Center?

The nearest other SAMHSA-listed programs are Odyssey House Louisiana Inc – Intensive Outpatient (New Orleans, 1.3 miles), Southeast Louisiana VA HCS – New Orleans VA Outpatient Clinic (New Orleans, 1.6 miles), and CADA Prevention and Recovery Center (New Orleans, 2 miles). Distances are straight-line.

What is Metropolitan Human Services District – Chartres Pontchartrain BH Center's Google rating?

Metropolitan Human Services District – Chartres Pontchartrain BH Center has a 2.1-star rating from 14 Google reviews (as of November 2026). Ratings reflect individual experiences and are not a measure of clinical quality.

How do I get admitted to Metropolitan Human Services District – Chartres Pontchartrain BH Center or a similar program?

Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact Metropolitan Human Services District – Chartres Pontchartrain BH Center directly at 504-568-3130. Our admissions helpline at (833) 589-6933 can connect you with a licensed treatment provider, which may not be Metropolitan Human Services District – Chartres Pontchartrain BH Center. Our helpline is not affiliated with Metropolitan Human Services District – Chartres Pontchartrain BH Center.

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Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. Logo courtesy of mhsdla.org. A listing is not an endorsement. StartDrugRehab.com is not affiliated with Metropolitan Human Services District – Chartres Pontchartrain BH Center.