351 North Frontage Road Suite 24, New London, CT 06320
Part of United Community and Family Services · 5 locations listed See all locations →
Our 10-point score combines licensing and accreditation, the levels of care and payment options this facility reports, and patient ratings from Google and StartDrugRehab.com reviewers. Paid or claimed listings never change a score. Read full methodology
Patient ratings use 14 Google reviews (3.4★), weighted toward a 4.0 average until there are enough reviews to be reliable.
Located at 351 North Frontage Road in New London, Connecticut, United Community and Family Services is a nonprofit addiction treatment program.
Care options include standard outpatient counseling, medication-assisted treatment (MAT), co-occurring (dual diagnosis) mental health treatment, and telehealth therapy. Clinicians use approaches such as anger management, brief intervention, cognitive behavioral therapy, motivational interviewing, and relapse prevention. For opioid use disorder, the program uses buprenorphine and naltrexone. It also prescribes medication for alcohol use disorder.
Payment options include government funding for people who qualify, Medicare, Medicaid, military insurance (TRICARE), private health insurance, and cash or self-payment. A sliding fee scale based on income is available. Coverage depends on your specific plan, so verify benefits before admission.
The program accepts children and adolescents, young adults, and seniors. It offers specialized groups for adolescents, young adults, women, pregnant/postpartum women, and men.
United Community and Family Services is licensed or certified by the state substance use treatment agency, state mental health department, state department of health, and Federally Qualified Health Center.
Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
Based on SAMHSA-listed programs in our directory. Rankings use the StartDrugRehab Score; facilities can't pay to change them. Distances are straight-line.
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| Licensing & accreditation | State substance use treatment agency, State mental health department, State department of health, Federally Qualified Health Center |
|---|---|
| Ages accepted | Children/Adolescents, Young Adults, Seniors |
| Operated by | Private non-profit organization |
Southeastern Connecticut Planning Region, CT has 20 SAMHSA-listed addiction treatment facilities for 282,602 residents. 3 facilities in the county list detox services.
Source: StartDrugRehab Treatment Deserts 2026, built from SAMHSA FindTreatment.gov, U.S. Census 2024 population estimates and CDC overdose data. Counts are SAMHSA-listed facilities only.
United Community and Family Services lists the following levels of care: outpatient, medication-assisted treatment (MAT), dual diagnosis, and telehealth. Services can change, so confirm current programs before admission.
According to SAMHSA data, United Community and Family Services accepts federal, or any government funding for substance use treatment programs, medicare, medicaid, federal military insurance (e.g., tricare), private health insurance, cash or self-payment, and samhsa funding/block grants. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (833) 589-6933 for a free benefits check.
United Community and Family Services does not list detox services. If you need medically supervised withdrawal first, see detox programs or call (833) 589-6933 for help finding one.
United Community and Family Services reports licensing or certification from: State substance use treatment agency, State mental health department, State department of health, and Federally Qualified Health Center.
United Community and Family Services accepts children/adolescents, young adults, and seniors. Specialized groups include adolescents, young adults, adult women, pregnant/postpartum women, and adult men.
Southeastern Connecticut Planning Region, CT has 20 SAMHSA-listed treatment facilities for about 282,602 residents: 3 list detox services, 15 offer buprenorphine or methadone treatment and 6 offer 24-hour care (2026 data).
United Community and Family Services is #4 of 4 ranked programs in New London in our 2026 ranking, based on the StartDrugRehab Score (accreditation, levels of care, payment options, data completeness and patient ratings). Facilities cannot pay to change their rank.
The nearest other SAMHSA-listed programs are SE Council on Alc and Drug Dep Inc – Gordon House (New London, 1.7 miles), SE Council on Alc and Drug Dep Inc – Withdrawal Management (New London, 1.7 miles), and Sound Community Services Inc (New London, 1.8 miles). Distances are straight-line.
United Community and Family Services has a 3.4-star rating from 14 Google reviews (as of November 2026). Ratings reflect individual experiences and are not a measure of clinical quality.
Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact United Community and Family Services directly at 860-822-4766. Our admissions helpline at (833) 589-6933 can connect you with a licensed treatment provider, which may not be United Community and Family Services. Our helpline is not affiliated with United Community and Family Services.
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Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. Logo courtesy of ucfs.org. A listing is not an endorsement. StartDrugRehab.com is not affiliated with United Community and Family Services.
