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Our 10-point score combines licensing and accreditation, the levels of care and payment options this facility reports, and patient ratings from Google and StartDrugRehab.com reviewers. Paid or claimed listings never change a score. Read full methodology ›
6.8/ 10Good
How this score breaks down
State licensed & listed with SAMHSA4 / 4.0
Accreditation1.2 / 1.8
Levels of care1.2 / 2.1
Patient ratings0.06 / 1.5
Insurance & payment access0.35 / 0.6
Patient ratings use 20 Google reviews (2.4★), weighted toward a 4.0 average until there are enough reviews to be reliable.
About Volunteer Behavioral Health – Crossville Campus
Volunteer Behavioral Health – Crossville Campus is a nonprofit substance use treatment provider in Crossville, Tennessee, located at 4325 Highway 127 North.
Levels of care offered here include intensive outpatient (IOP), standard outpatient counseling, medication-assisted treatment (MAT), co-occurring (dual diagnosis) mental health treatment, and telehealth therapy. Clinicians use approaches such as anger management, brief intervention, cognitive behavioral therapy, motivational interviewing, and relapse prevention. For opioid use disorder, the program uses buprenorphine and naltrexone. It also prescribes medication for alcohol use disorder.
Payment options include government funding for people who qualify, Medicare, Medicaid, cash or self-payment, and state-financed health insurance. A sliding fee scale based on income is available. Coverage depends on your specific plan, so verify benefits before admission.
The program accepts children and adolescents, young adults, and seniors. It offers specialized groups for clients with co-occurring mental and substance use disorders.
Volunteer Behavioral Health – Crossville Campus is accredited by CARF and licensed or certified by the state substance use treatment agency, state mental health department, and state department of health.
Based on SAMHSA-listed programs in our directory. Rankings use the StartDrugRehab Score; facilities can't pay to change them. Distances are straight-line.
Reviews of Volunteer Behavioral Health – Crossville Campus
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Reviews are checked against our Review Guidelines before they appear. We publish positive and negative reviews alike, and facilities can't pay to remove, change or reorder them. Reviews are personal opinions, not medical advice.
Who they serve & support services
Specialized groups
Clients with co-occurring mental and substance use disorders
Recovery support
Housing services
Assistance with obtaining social services
Counseling & education
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Ancillary services
Case management service
Mental health services
Transportation assistance
Suicide prevention services
Licensing & accreditation
State substance use treatment agency, State mental health department, State department of health, Commission on Accreditation of Rehabilitation Facilities (CARF)
Ages accepted
Children/Adolescents, Young Adults, Seniors
Operated by
Private non-profit organization
Treatment access in Cumberland County, TN
2Treatment facilities
0Offer detox
1Buprenorphine or methadone
0Offer 24-hour care
Cumberland County, TN has 2 SAMHSA-listed addiction treatment facilities for 65,618 residents. No facility in the county lists detox services, so people who need medically supervised withdrawal usually have to travel to another county first. It is the only listed provider of buprenorphine or methadone treatment in the county. 25 people died of a drug overdose in the county in the 12 months to March 2026 (CDC provisional data): 38.1 per 100,000 residents, compared with 29.1 statewide.
Source: StartDrugRehab Treatment Deserts 2026, built from SAMHSA FindTreatment.gov, U.S. Census 2024 population estimates and CDC overdose data. Counts are SAMHSA-listed facilities only.
Location
Address4325 Highway 127 North Crossville, TN 38571
Questions about Volunteer Behavioral Health – Crossville Campus
What services does Volunteer Behavioral Health – Crossville Campus offer?
Volunteer Behavioral Health – Crossville Campus lists the following levels of care: intensive outpatient (IOP), outpatient, medication-assisted treatment (MAT), dual diagnosis, and telehealth. Services can change, so confirm current programs before admission.
Does Volunteer Behavioral Health – Crossville Campus accept insurance?
According to SAMHSA data, Volunteer Behavioral Health – Crossville Campus accepts federal, or any government funding for substance use treatment programs, medicare, medicaid, cash or self-payment, state-financed health insurance plan other than medicaid, and samhsa funding/block grants. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (833) 589-6933 for a free benefits check.
Does Volunteer Behavioral Health – Crossville Campus offer detox?
Volunteer Behavioral Health – Crossville Campus does not list detox services. If you need medically supervised withdrawal first, see detox programs or call (833) 589-6933 for help finding one.
Is Volunteer Behavioral Health – Crossville Campus accredited?
Yes. Volunteer Behavioral Health – Crossville Campus reports accreditation from CARF. Accreditation means the facility meets independent quality and safety standards.
Who does Volunteer Behavioral Health – Crossville Campus treat?
Volunteer Behavioral Health – Crossville Campus accepts children/adolescents, young adults, and seniors. Specialized groups include clients with co-occurring mental and substance use disorders.
How many addiction treatment programs are in Cumberland County, TN?
Cumberland County, TN has 2 SAMHSA-listed treatment facilities for about 65,618 residents: 0 list detox services, 1 offer buprenorphine or methadone treatment and 0 offer 24-hour care (2026 data).
What are the closest alternatives to Volunteer Behavioral Health – Crossville Campus?
The nearest other SAMHSA-listed programs are Spero Health – Crossville (Crossville, 5.9 miles), Groups Recover Together (Rockwood, 24 miles), and Ascension Highlands Behavioral – Saint Thomas (Sparta, 24.5 miles). Distances are straight-line.
What is Volunteer Behavioral Health – Crossville Campus' Google rating?
Volunteer Behavioral Health – Crossville Campus has a 2.4-star rating from 20 Google reviews (as of November 2026). Ratings reflect individual experiences and are not a measure of clinical quality.
How do I get admitted to Volunteer Behavioral Health – Crossville Campus or a similar program?
Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact Volunteer Behavioral Health – Crossville Campus directly at 931-484-8020. Our admissions helpline at (833) 589-6933 can connect you with a licensed treatment provider, which may not be Volunteer Behavioral Health – Crossville Campus. Our helpline is not affiliated with Volunteer Behavioral Health – Crossville Campus.
“Get help” calls our free helpline, not this facility.
Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. Logo courtesy of volunteerbehavioralhealth.org. A listing is not an endorsement. StartDrugRehab.com is not affiliated with Volunteer Behavioral Health – Crossville Campus.
Questions about treatment or insurance?Speak with an admissions specialist. Free, confidential, available 24/7.Who answers?(833) 589-6933Call now