Admissions specialists available 24/7
  • Free
  • Confidential
  • No obligation
Who answers? (877) 847-2855
  • CARF accredited
  • Outpatient
  • Nonprofit

CHD – Outpatient Behavioral Health Services

246 Park Street, West Springfield, MA 01089

(877) 847-2855 Free admissions helpline · available 24/7
Not affiliated with this facility
Levels of care4 programsOutpatient
Payment7 optionsTakes private insurance
AgesTeens & adultsAll genders
MATOfferedBuprenorphine, Naltrexone
LanguagesEnglish
AccreditationCARFIndependent quality review

About CHD – Outpatient Behavioral Health Services

CHD – Outpatient Behavioral Health Services provides drug and alcohol treatment from its location at 246 Park Street in West Springfield, Massachusetts. It is a nonprofit provider. The Outpatient Behavioral Health Services program is operated by CHD.

Patients can access standard outpatient counseling, medication-assisted treatment (MAT), co-occurring (dual diagnosis) mental health treatment, and telehealth therapy. Clinicians use approaches such as anger management, brief intervention, cognitive behavioral therapy, motivational interviewing, and relapse prevention. For opioid use disorder, the program uses buprenorphine and naltrexone. It also prescribes medication for alcohol use disorder.

For payment, the facility accepts government funding for substance use treatment, Medicare, Medicaid, military insurance (TRICARE), private health insurance, cash or self-payment, state-financed health insurance plan other than Medicaid, and SAMHSA funding/block grants. A sliding fee scale based on income is available. Coverage depends on your specific plan, so verify benefits before admission.

The program accepts children/adolescents, young adults, adults, and seniors. Sign language services are available for deaf and hard-of-hearing clients.

CHD – Outpatient Behavioral Health Services is accredited by Commission on Accreditation of Rehabilitation Facilities (CARF) and licensed or certified by the state substance use treatment agency and state department of health.

Support services include aftercare/continuing care, discharge planning, naloxone and overdose education, and housing services.

Programs & levels of care

Treatment approaches

  • Anger management
  • Brief intervention
  • Cognitive behavioral therapy
  • Motivational interviewing
  • Relapse prevention
  • Substance use disorder counseling
  • Telemedicine/telehealth therapy
  • Trauma-related counseling

Medications used

  • Acamprosate (Campral®)
  • Disulfiram
  • Buprenorphine with naloxone
  • Buprenorphine without naloxone
  • Buprenorphine (extended-release, injectable)
  • Naltrexone (oral)
  • Naltrexone (extended-release, injectable)
  • Medications for HIV treatment
  • Medications for Hepatitis C treatment
  • Lofexidine
  • Clonidine
  • Medications for pre-exposure to prophylaxis
  • Medication for mental disorders
  • Nicotine replacement
  • Non-nicotine smoking/tobacco cessation

Insurance & payment

MedicaidAccepted
MedicareAccepted
Private InsuranceAccepted
Military Insurance (TRICARE)Accepted
Cash / Self-PayAccepted
Sliding Scale FeesAccepted
State-Funded / Low-CostAccepted

Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)

Check your coverage for freeBenefits depend on your plan and network. An admissions specialist can verify yours in minutes.
Verify insurance

Who they serve & support services

Recovery support

  • Housing services
  • Assistance with obtaining social services
  • Recovery coach
  • Mentoring/peer support
  • Aftercare/continuing care
  • Discharge Planning
  • Naloxone and overdose education

Counseling & education

  • Hepatitis education, counseling, or support
  • Health education services other than HIV/AIDS or hepatitis
  • Substance use disorder education
  • Smoking/vaping/tobacco cessation counseling
  • Individual counseling
  • Group counseling
  • Family counseling
  • Marital/couples counseling

Ancillary services

  • Case management service
  • Mental health services
  • Social skills development
  • Transportation assistance
  • Integrated primary care services
  • Suicide prevention services
Licensing & accreditationState substance use treatment agency, State department of health, Commission on Accreditation of Rehabilitation Facilities (CARF)
Ages acceptedChildren/Adolescents, Young Adults, Adults, Seniors
Language servicesSign language services for the deaf and hard of hearing
Operated byPrivate non-profit organization

Location

246 Park Street
West Springfield, MA 01089

Facility's own contact413-737-1426 · CHD.org

More rehab centers in West Springfield →

Questions about CHD – Outpatient Behavioral Health Services

What services does CHD – Outpatient Behavioral Health Services offer?

CHD – Outpatient Behavioral Health Services lists the following levels of care: outpatient, medication-assisted treatment (MAT), dual diagnosis, and telehealth. Services can change, so confirm current programs before admission.

Does CHD – Outpatient Behavioral Health Services accept insurance?

According to SAMHSA data, CHD – Outpatient Behavioral Health Services accepts government funding for substance use treatment, medicare, medicaid, military insurance (tricare), private health insurance, cash or self-payment, state-financed health insurance plan other than medicaid, and samhsa funding/block grants. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (877) 847-2855 for a free benefits check.

Does CHD – Outpatient Behavioral Health Services offer detox?

CHD – Outpatient Behavioral Health Services does not list detox services. If you need medically supervised withdrawal first, see detox programs or call (877) 847-2855 for help finding one.

Is CHD – Outpatient Behavioral Health Services accredited?

Yes. CHD – Outpatient Behavioral Health Services reports accreditation from CARF. Accreditation means the facility meets independent quality and safety standards.

Who does CHD – Outpatient Behavioral Health Services treat?

CHD – Outpatient Behavioral Health Services accepts children/adolescents, young adults, adults, and seniors.

How do I get admitted to CHD – Outpatient Behavioral Health Services or a similar program?

Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact CHD – Outpatient Behavioral Health Services directly at 413-737-1426. To compare CHD – Outpatient Behavioral Health Services with other options and verify your insurance, call our admissions helpline at (877) 847-2855. Our helpline is not affiliated with CHD – Outpatient Behavioral Health Services.

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Northstar Recovery Center

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CleanSlate Centers

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Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. A listing is not an endorsement. StartDrugRehab is not affiliated with CHD – Outpatient Behavioral Health Services.