Admissions specialists available 24/7
  • Free
  • Confidential
  • No obligation
Who answers? (877) 847-2855
  • CARF accredited
  • Outpatient
  • Nonprofit

Northwest Behavioral Health Services

2392 Edgewood Avenue North, Jacksonville, FL 32254

(877) 847-2855 Free admissions helpline · available 24/7
Not affiliated with this facility
Levels of care4 programsOutpatient
Payment6 optionsTakes private insurance
AgesTeens & adultsAll genders
MATOfferedBuprenorphine
LanguagesEnglish
AccreditationCARFIndependent quality review

About Northwest Behavioral Health Services

Located at 2392 Edgewood Avenue North in Jacksonville, Florida, Northwest Behavioral Health Services is a nonprofit addiction treatment provider.

Its services include standard outpatient counseling, medication-assisted treatment (MAT), co-occurring (dual diagnosis) mental health treatment, and telehealth therapy. Clinicians use approaches such as anger management, brief intervention, cognitive behavioral therapy, substance use disorder counseling, and trauma-related counseling. For opioid use disorder, the program uses buprenorphine.

Northwest Behavioral Health Services accepts Medicare, Medicaid, military insurance (TRICARE), private health insurance, cash or self-payment, and state-financed health insurance plan other than Medicaid. A sliding fee scale based on income is available. Coverage depends on your specific plan, so verify benefits before admission.

The program accepts children/adolescents, young adults, and seniors. It offers specialized groups for adolescents, young adults, pregnant/postpartum women, and seniors or older adults. Sign language services are available for deaf and hard-of-hearing clients.

Northwest Behavioral Health Services is accredited by Commission on Accreditation of Rehabilitation Facilities (CARF).

Support services include aftercare/continuing care, discharge planning, and assistance with obtaining social services.

Programs & levels of care

Treatment approaches

  • Anger management
  • Brief intervention
  • Cognitive behavioral therapy
  • Substance use disorder counseling
  • Trauma-related counseling
  • Telemedicine/telehealth therapy

Medications used

  • Buprenorphine with naloxone
  • Lofexidine
  • Clonidine

Insurance & payment

MedicaidAccepted
MedicareAccepted
Private InsuranceAccepted
Military Insurance (TRICARE)Accepted
Cash / Self-PayAccepted
Sliding Scale FeesAccepted
State-Funded / Low-CostNot listed

Sliding fee scale (fee is based on income and other factors)

Check your coverage for freeBenefits depend on your plan and network. An admissions specialist can verify yours in minutes.
Verify insurance

Who they serve & support services

Specialized groups

  • Adolescents
  • Young adults
  • Adult women
  • Pregnant/postpartum women
  • Adult men
  • Seniors or older adults
  • Veterans
  • Active duty military
  • Members of military families
  • Criminal justice (other than DUI/DWI)/Forensic clients
  • Clients with co-occurring mental and substance use disorders
  • Clients with co-occurring pain and substance use disorders
  • Clients with HIV or AIDS
  • Clients who have experienced sexual abuse
  • Clients who have experienced intimate partner violence, domestic violence
  • Clients who have experienced trauma

Recovery support

  • Assistance with obtaining social services
  • Aftercare/continuing care
  • Discharge Planning

Counseling & education

  • Substance use disorder education
  • Individual counseling
  • Group counseling
  • Family counseling

Ancillary services

  • Case management service
  • Mental health services
  • Suicide prevention services
Licensing & accreditationCommission on Accreditation of Rehabilitation Facilities (CARF)
Ages acceptedChildren/Adolescents, Young Adults, Seniors
Language servicesSign language services for the deaf and hard of hearing
Operated byPrivate non-profit organization
Exclusive servicesSpecially designed program for DUI/DWI clients

Location

2392 Edgewood Avenue North
Jacksonville, FL 32254

Facility's own contact904-781-7797 x0 · nwbh.org

More rehab centers in Jacksonville →

Questions about Northwest Behavioral Health Services

What services does Northwest Behavioral Health Services offer?

Northwest Behavioral Health Services lists the following levels of care: outpatient, medication-assisted treatment (MAT), dual diagnosis, and telehealth. Services can change, so confirm current programs before admission.

Does Northwest Behavioral Health Services accept insurance?

According to SAMHSA data, Northwest Behavioral Health Services accepts medicare, medicaid, military insurance (tricare), private health insurance, cash or self-payment, and state-financed health insurance plan other than medicaid. Your exact coverage depends on your plan and network status. You can check your benefits with your insurer, or call (877) 847-2855 for a free benefits check.

Does Northwest Behavioral Health Services offer detox?

Northwest Behavioral Health Services does not list detox services. If you need medically supervised withdrawal first, see detox programs or call (877) 847-2855 for help finding one.

Is Northwest Behavioral Health Services accredited?

Yes. Northwest Behavioral Health Services reports accreditation from CARF. Accreditation means the facility meets independent quality and safety standards.

Who does Northwest Behavioral Health Services treat?

Northwest Behavioral Health Services accepts children/adolescents, young adults, and seniors. Specialized groups include adolescents, young adults, adult women, pregnant/postpartum women, and adult men.

How do I get admitted to Northwest Behavioral Health Services or a similar program?

Admission usually starts with a phone screening and insurance check, followed by an assessment. You can contact Northwest Behavioral Health Services directly at 904-781-7797 x0. To compare Northwest Behavioral Health Services with other options and verify your insurance, call our admissions helpline at (877) 847-2855. Our helpline is not affiliated with Northwest Behavioral Health Services.

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Source: SAMHSA FindTreatment.gov, data updated October 2026. Facilities report this information to SAMHSA, and it can change, so confirm details before admission. A listing is not an endorsement. StartDrugRehab is not affiliated with Northwest Behavioral Health Services.